Patient Communication
To Your Patient, the Estimate Is the Bill
The office calls it an estimate. The patient hears a promise. When the bill doesn't match, the practice loses more than the difference — it loses the patient's trust.
Patient Communication
The office calls it an estimate. The patient hears a promise. When the bill doesn't match, the practice loses more than the difference — it loses the patient's trust.
Dental Insurance Verification
The alternate benefit clause pays for the least expensive treatment the plan considers acceptable — not the one the doctor recommended. Unless you read for it before you quote, the patient pays the difference.